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Who We Are
web777 (referred to as "web777", "we", "us", or "our") is the operator of the online casino and sports betting platform accessible at https://web777.pro. web777 is the data controller responsible for the personal information collected from users of the Platform.
This Privacy Policy applies to all personal data collected through the web777 website, mobile interface, and any related services, communications, or interactions you have with web777, including customer support, promotional activities, and KYC verification processes.
By registering an Account on web777 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and that you agree to the collection and processing of your personal data as described herein.
Data Controller: web777.pro is the data controller for all personal data processed in connection with your use of the Platform. For any privacy-related enquiries, please contact us at
[email protected] (plain text — not a clickable link).
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Definitions
The following definitions apply throughout this Privacy Policy:
- "Personal Data" means any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, CNIC number, mobile number, or online identifier.
- "Processing" means any operation performed on personal data, including collection, recording, storage, use, disclosure, or deletion.
- "Data Subject" means the individual whose personal data is being processed — in this context, you, the registered Player or website visitor.
- "Data Controller" means the entity that determines the purposes and means of processing personal data — in this context, web777.
- "Data Processor" means any third party that processes personal data on behalf of web777, such as payment processors or KYC verification providers.
- "Consent" means a freely given, specific, informed, and unambiguous indication by you that you agree to the processing of your personal data for a stated purpose.
- "CNIC" means the Computerised National Identity Card issued by NADRA to Pakistani nationals, used by web777 for age and identity verification purposes.
- "Cookies" means small text files stored on your device by your web browser when you visit the web777 Platform, used to recognise your browser and store certain information about your preferences and session.
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Data We Collect
web777 collects the following categories of personal data from players and website visitors:
3.1 Registration & Identity Data
- Full legal name as it appears on your CNIC
- Date of birth (for mandatory 21+ age verification)
- CNIC number and scanned copy of your CNIC document
- Pakistani mobile phone number (for OTP and account security)
- Email address
- Residential address in Pakistan
- Username and encrypted password
3.2 Financial & Transaction Data
- JazzCash or EasyPaisa mobile wallet account reference (account number under your name)
- HBL, UBL, or Meezan Bank account details provided for bank transfer withdrawals
- Cryptocurrency wallet addresses where applicable
- Records of all deposits, withdrawals, and bet transactions including amounts in PKR, timestamps, and game or market references
- Bonus credits received and wagering history
3.3 Technical & Usage Data
- IP address and approximate geolocation derived from IP
- Device type, operating system, and browser information
- Session logs including login timestamps, pages visited, and session duration
- Game play data including bet amounts, game outcomes, and session history
- Cookie identifiers and similar tracking data (see Section 8)
3.4 Communications Data
- Records of communications with web777 customer support (live chat transcripts, email correspondence)
- Responses to surveys, promotions, or feedback requests where you choose to participate
- Marketing communication preferences (opt-in / opt-out status)
Sensitive Data Note: CNIC document images and financial account details are classified as sensitive personal data by web777. This data is stored in encrypted form, subject to strict access controls, and is never shared with third parties for commercial purposes.
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How We Collect Your Data
web777 collects personal data through the following methods:
| Collection Method |
Data Collected |
When It Occurs |
| Account Registration |
Name, DOB, mobile number, email, username, password |
When you create a web777 account |
| KYC Verification |
CNIC scan, proof of address, payment method proof |
Before first deposit or withdrawal is enabled |
| Financial Transactions |
Payment method details, transaction amounts, timestamps |
Each time you deposit or withdraw funds |
| Platform Usage |
IP address, device data, session logs, game history |
Automatically during every visit or session |
| Customer Support |
Communication content, issue descriptions, resolution notes |
When you contact web777 support via any channel |
| Cookies & Tracking |
Session cookies, analytics identifiers, preference cookies |
Automatically from your browser during visits |
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Legal Basis for Processing
web777 processes your personal data only where a valid legal basis exists. The legal bases we rely on are as follows:
- Contractual Necessity: Processing is necessary to perform our contract with you — i.e., to operate your web777 Account, process your deposits and withdrawals, settle your bets, and provide access to all Platform services as described in our Terms & Conditions.
- Legal Obligation: Processing is necessary to comply with applicable legal obligations, including KYC age verification requirements, anti-money laundering (AML) compliance, and the retention of transaction records as required by applicable financial regulations.
- Legitimate Interests: Processing is necessary for web777's legitimate interests in operating a secure, fair, and commercially viable platform — including fraud prevention, security monitoring, responsible gaming enforcement, and the investigation of suspected Terms & Conditions violations. These interests are balanced against and do not override your fundamental privacy rights.
- Consent: For optional processing activities — specifically the sending of marketing communications and the use of non-essential cookies — web777 relies on your explicit, freely given consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
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How We Use Your Data
web777 uses personal data collected from Pakistani players for the following specific purposes:
- Account Creation & Management: To create, maintain, and administer your web777 Account, including processing login authentication and enforcing one-account-per-person rules.
- Age & Identity Verification (KYC): To verify that you meet the mandatory 21+ age requirement and that your identity matches the payment methods used on your Account, in compliance with our responsible gaming obligations.
- Payment Processing: To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or cryptocurrency, and to maintain accurate financial records of all transactions.
- Bet Settlement & Game Services: To record, settle, and maintain an accurate history of all sports bets, casino game sessions, and slot play conducted through your Account.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, multiple Account abuse, bot usage, and other prohibited conduct as defined in our Terms & Conditions.
- Responsible Gaming: To monitor betting patterns for signs of problem gambling behaviour and to administer responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion requests.
- Customer Support: To respond to your enquiries, resolve complaints, and maintain records of support interactions for quality assurance and dispute resolution purposes.
- Promotions & Bonuses: To administer bonus credits, verify wagering requirement compliance, and communicate promotional offers to your registered email or mobile number where you have opted in to marketing.
- Platform Improvement: To analyse aggregated, anonymised usage data to improve the web777 Platform, fix technical issues, and develop new features and services.
- Legal Compliance: To retain records as required by applicable AML, tax, and regulatory obligations, and to cooperate with lawful requests from competent authorities.
No Data Selling: web777 does not sell, rent, or otherwise transfer your personal data to third parties for their own independent marketing or commercial purposes. Full stop.
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Sharing Your Data
web777 shares personal data with third parties only in the following limited and controlled circumstances:
- Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency payment processors receive the minimum personal and financial data necessary to process your deposit or withdrawal transactions. These providers operate under their own privacy policies and applicable Pakistani financial regulations.
- KYC Verification Providers: web777 may use third-party identity verification services to assist with CNIC-based age and identity checks. These providers process only the data necessary to complete the verification task and are contractually prohibited from using your data for any other purpose.
- Game Software Providers: Third-party casino game developers and live dealer studios may receive anonymised session identifiers and game outcome data necessary for the technical operation of games hosted on the web777 Platform. These providers do not receive your full identity data.
- IT & Hosting Providers: web777 uses third-party cloud hosting, cybersecurity, and technical infrastructure providers to operate the Platform. These providers act as data processors under contractual data processing agreements and may have incidental access to personal data in the course of providing their services.
- Legal & Regulatory Authorities: web777 may disclose personal data to competent courts, law enforcement agencies, or regulatory authorities where required to do so by applicable law, court order, or regulatory directive. web777 will notify you of such disclosures where legally permitted to do so.
- Fraud Prevention Networks: In cases of suspected fraud, money laundering, or criminal activity, web777 may share relevant data with industry fraud prevention bodies or competent authorities as part of its AML compliance obligations.
Data Processing Agreements: All third-party data processors used by web777 are bound by contractual data processing agreements that restrict their use of your personal data to the specific purposes for which it was shared and require them to implement appropriate security measures.
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Cookies & Tracking Technologies
web777 uses cookies and similar tracking technologies on the Platform for the following purposes:
| Cookie Type |
Purpose |
Consent Required |
| Strictly Necessary |
Session management, login state, security tokens. Without these, the Platform cannot function correctly. |
No — operationally essential |
| Functional |
Remembering your language preferences, display settings, and responsible gaming tool configurations. |
No — core user experience |
| Analytics |
Anonymised usage statistics to understand how players navigate the Platform and identify areas for improvement. |
Yes — opt-in required |
| Marketing |
Tracking interactions with web777 promotions to measure campaign effectiveness. No cross-site advertising. |
Yes — opt-in required |
You can manage your cookie preferences through the cookie consent banner displayed on your first visit to web777.pro. You may also manage cookie settings through your browser settings at any time. Please note that disabling strictly necessary cookies will affect Platform functionality.
No Cross-Site Tracking: web777 does not use third-party advertising networks or cross-site tracking technologies. Analytics and marketing cookies, where accepted, relate only to your activity on web777.pro and are not shared with external advertising platforms.
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Data Retention
web777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following retention periods apply:
- Active Account Data: All personal, KYC, and transaction data is retained for the duration of your active Account plus a minimum of 5 years following Account closure, in accordance with AML record-keeping obligations.
- KYC Documentation: CNIC scans and identity verification documents are retained for a minimum of 5 years from the date of Account closure or the date of the last transaction, whichever is later.
- Transaction Records: Financial transaction records (deposits, withdrawals, bet settlements) are retained for a minimum of 5 years from the date of the transaction.
- Customer Support Records: Support communication records are retained for 3 years from the date of the last communication in a support thread.
- Marketing Preference Data: Records of your marketing opt-in or opt-out status are retained for as long as your Account is active and for 3 years following Account closure.
- Technical Logs: Server logs, IP access logs, and session data are retained for a rolling period of 12 months unless they become relevant to a security investigation, in which case they may be retained for up to 5 years.
Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
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Your Privacy Rights
As a data subject, you have the following rights over your personal data held by web777. These rights can be exercised by contacting us at [email protected] (plain text — not a clickable link) or via the Account settings panel:
Right of Access
Request a copy of all personal data web777 holds about you, along with information about how it is processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held on your Account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Right to Restriction
Request that web777 restrict processing of your data in certain circumstances, for example while a data accuracy dispute is being resolved.
Right to Portability
Request a copy of data you have provided to web777 in a structured, commonly used, machine-readable format.
Right to Object
Object to processing of your personal data where web777 relies on legitimate interests as the legal basis, including objecting to direct marketing at any time.
web777 will respond to all privacy rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days with written notification. web777 will not charge a fee for processing rights requests unless they are manifestly unfounded or excessive.
Identity Verification Required: To protect your personal data, web777 will require you to verify your identity before processing any data rights request. This is to ensure that personal data is not disclosed to or acted upon by an unauthorised third party.
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Children & Minors
The web777 Platform is strictly for adults only. web777 enforces a mandatory minimum age requirement of 21 years for all registered Players. web777 does not knowingly collect personal data from individuals under the age of 21.
All Accounts are subject to mandatory CNIC-based age verification before deposit and withdrawal functionality is enabled. Any Account found to belong to a person under 21 years of age will be immediately suspended, all data will be handled in accordance with applicable legal obligations, and any deposited funds will be returned to the original payment source following appropriate checks.
Parental Controls: If you believe that a minor in your household has registered on web777 without your knowledge, please contact us immediately at
[email protected] (plain text — not a clickable link). We will take immediate action to suspend the Account and securely delete any data associated with a minor that is not required to be retained for legal purposes.
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Security Measures
web777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Key measures include:
- Encryption in Transit: All data transmitted between your browser or device and web777 servers is encrypted using TLS (Transport Layer Security) protocols. The web777.pro domain operates exclusively over HTTPS.
- Encryption at Rest: Sensitive personal data — including CNIC documents and financial account details — is stored in encrypted form using industry-standard encryption algorithms.
- Access Controls: Access to personal data held by web777 is restricted on a strict need-to-know basis. Staff access is governed by role-based access control policies, and all access events are logged.
- Two-Factor Authentication: web777 supports and encourages the use of OTP-based two-factor authentication for all Player Accounts, adding a second layer of protection beyond the password.
- Security Monitoring: web777 operates continuous security monitoring of the Platform to detect and respond to suspicious access patterns, attempted breaches, and anomalous activity.
- Staff Training: All web777 personnel with access to personal data receive regular privacy and data security training.
Despite these measures, no internet transmission or electronic storage system is completely secure. web777 cannot guarantee absolute security of data transmitted over the internet. In the event of a personal data breach that poses a risk to your rights and freedoms, web777 will notify affected players without undue delay.
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Third-Party Links
The web777 Platform may contain links to third-party websites or services — for example, links to payment provider portals such as JazzCash or EasyPaisa for transaction processing purposes. These third-party websites operate independently of web777 and are governed by their own privacy policies, which web777 does not control.
web777 is not responsible for the privacy practices, content, or security of any third-party website or service accessed via links on the Platform. We encourage you to review the privacy policy of any third-party website you visit before providing any personal information to them.
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Updates to This Privacy Policy
web777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. Where changes are material — meaning they significantly affect how your personal data is collected, used, or shared — web777 will notify registered Players via the email address associated with their Account or via an in-platform notification displayed upon next login.
The effective date at the top of this Privacy Policy will be updated each time a new version is published. The current version of this Privacy Policy will always be accessible at web777.pro/privacy-policy.
Your continued use of the web777 Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the updated terms, to the extent permitted by applicable law.
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Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data web777 holds about you, please contact our privacy team through any of the following channels:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 via the web777 Platform — login to your Account and select the Support option
- Subject Line: Please use the subject line "Privacy Request – [Your Username]" for all privacy-related email enquiries to ensure your request is directed to the correct team promptly
web777 is committed to handling all privacy enquiries with care, discretion, and in a timely manner. We will acknowledge receipt of your request within 5 business days and aim to provide a full response within 30 calendar days.
This Privacy Policy was last updated and is effective as of 1 January 2026. This document supersedes all previous versions of the web777 Privacy Policy.